- User Account, Password, and Security:
If You use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform.
- Services Offered:
Heart Business Solutions does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
- Platform for Transaction and Communication:
The Users utilize to meet and interact with one another for their transactions on the Platform. Heart Business Solutions is not and cannot be a party to or control in any manner any transaction between the Heart Business Solutions Users. Henceforward:
All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Heart Business Solutions does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
Heart Business Solutions does not make any representation or Warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform.
Heart Business Solutions is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Heart Business Solutions cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Platform.
At no time shall Heart Business Solutions hold any right, title or interest over the products nor shall Heart Business Solutions have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers.
The Heart Business Solutions is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Heart Business Solutions is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Heart Business Solutions hold any right, title or interest over the products nor shall Heart Business Solutions have any obligations or liabilities in respect of such contract. Heart Business Solutions is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
Pricing on any product(s) as is reflected on the Platform may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).
You release and indemnify Heart Business Solutions and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Heart Business Solutions and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Heart Business Solutions cannot take responsibility or control the information provided by other Users which is made available on the Platform.
- User Conduct and Rules on the Platform:
You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:
You confirm company rules.
You shall not host, display, upload, modify, publish, transmit, update or share any information which:
- belongs to another person and to which You do not have any right to;
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
- is misleading in any way;
- involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
- promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
- infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity;
- contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page)
- provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses contains video, photographs, or images of another person (with a minor or an adult).
- tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
- interferes with another USER’s use and enjoyment of the Platform or any other individual’s User and enjoyment of similar services;
- infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
- violates any law for the time being in force;
- threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
- shall not be false, inaccurate or misleading;
- shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (“ISPs”) or other suppliers.
A User may be considered fraudulent or loss to business due to fraudulent activity if any of the following scenarios are met:
Users doesn’t reply to the payment verification mail sent by Heart Business Solutions;
Users fails to produce adequate documents during the payment details verification;
Misuse of another User’s phone/email:
Users uses invalid address, email and phone no;
Overuse of a voucher code;
Use of a special voucher not tagged to the email ID used;
Users returns the wrong product;
Users refuses to pay for an order;
Users involved in the snatch and run of any order;
Miscellaneous activities conducted with the sole intention to cause loss to business/revenue to Heart Business Solutions LLC.
User with a very high return rate;
Repeated request for monetary compensation for fake/used order;
Heart Business Solutions may cancel any order that classify as ‘Bulk Orders’/’Fraud orders’ under certain criteria at any stage of the product delivery. An order can be classified as ‘Bulk Order’/’Fraud Order’ if it meets with the below mentioned criteria, and any additional criteria as defined by Heart Business Solutions:
Products ordered are not for self-consumption but for commercial resale;
Multiple orders placed for same product at the same address, depending on the product category;
Bulk quantity of the same product ordered;
Invalid address given in order details;
Any malpractice used to place the order;
Any promotional voucher used for placing the ‘Bulk Order’ may not be refunded;
Any order paced using a technological glitch/loophole.
You shall not use the Platform for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company and interrupt or causes to interrupt, damages the use by other Users of Heart Business Solutions.
You shall not use any false e-mail address, impersonates any person or entity, or otherwise misleads Heart Business Solutions by sharing multiple address and phone numbers or transacting with mala fide intentions.Heart Business Solutions